FAQ | Jenn Vance Studios

What are the shipping options?

Smaller items will ship via USPS. Larger items will ship via UPS or FedEx.
What do I do if I received a defective order?

Simply send the artwork back to Jenn Vance Studios for a complete refund. Once item is received, you will be issued a full refund.
How do I contact your company if my question isn’t answered here?

The easiest and most effecient way to contact us is through email (jenn@jennvancestudios.com), where we aim to reply back within 48 hours. For urgent matters, please call (614) 636 -1135.